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How spin2x Handles Your Personal Data

At spin2x, we collect only the data we genuinely need to run your account, process deposits via UPI, Paytm and PhonePe, and keep your sessions secure.

Data Collected With PurposeUPI & Paytm Transaction PrivacyYour Right to Access & DeleteIndia-Aware Data HandlingSecure Account Storage

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What This Policy Covers and Why

spin2x Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

spin2x processes personal data — including your name, email address, phone number, and payment identifiers associated with UPI, Paytm, or PhonePe transactions — solely to operate your account and fulfil the services you request. We do not sell your data to third parties. Data shared with

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payment processors is limited to the minimum necessary to authorise and settle each transaction. Your eligibility to use spin2x depends on local law and is available where local law permits. We apply data retention periods tied to account activity and any obligations imposed by applicable law,
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after which data is securely deleted or anonymised. Cookies and session data collected during browsing are used to maintain your login state and improve page load times — not for profiling or cross-site advertising. You may withdraw consent for non-essential cookies at any time through your
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account settings.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how spin2x handles your personal data, want to request a copy of the data we hold, or wish to ask us to correct or remove it…

Email Privacy Request Send a written request to our privacy address. Include your registered email and the specific data action you need — access, correction or deletion. We respond within 48 hours and aim to resolve within 14 days.

Live Chat Support Reach our support team via live chat directly inside your spin2x account. For privacy matters, select the Data & Privacy topic so your query routes to the right team without delay.

In-Account Help Centre Log in and open the Help Centre to submit a formal privacy ticket. Attach any relevant transaction references — such as a UPI or PhonePe reference number — to help us locate your records faster.

HOW WE PROTECT YOU

Browse How spin2x Safeguards Your Account Data

We apply layered security practices to every account on spin2x — from how data is stored at rest to how it moves between your device and our servers.

Encrypted Data Storage

All account data — including your registered mobile number, email and linked UPI details — is stored using encryption at rest. Only authorised internal systems can decrypt and access it for specific operational tasks.

Payment Data Minimisation

When you pay via Paytm or PhonePe, we receive only the transaction reference and status — not your full wallet credentials. Full payment credentials never pass through or sit on spin2x servers.

Cookie Management

We separate essential cookies from optional ones. Essential cookies keep your session active; optional ones improve navigation speed. You can switch off optional cookies in account settings without losing access to your account.

Account Security Controls

Two-factor authentication is available on your account to prevent unauthorised access. We log each login attempt along with device and region signals, and flag unusual patterns for manual review by our security team.

Data Retention Schedule

We keep your account data for as long as your account is active, plus the period required under applicable law. Once both periods lapse, data is either permanently deleted or anonymised so it cannot be linked back to you.

Data Correction Requests

If the data we hold about you is incorrect — for example, an outdated phone number — you can request a correction through live chat or our privacy email. We update records within 7 working days of a verified request.

Your Common Privacy Questions

Here are the questions we receive most often about how spin2x handles personal data. If you do not find what you need here, contact our privacy team directly via live chat or email and we will give you a specific answer.

We collect your name, email address, phone number and, where required, identity verification documents. We also record transaction references from UPI, Paytm or PhonePe payments — but not your full payment credentials or bank login details.

We share data only with payment processors needed to settle your deposits and withdrawals, and with compliance services required by applicable law. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Send a data-access request to our privacy email or open a ticket in the in-account Help Centre under the Data & Privacy topic. We will compile and send your data within 14 days of verifying your identity.

Yes. Submit a deletion request through live chat or our privacy email. We will remove your data once your account is closed and any legally required retention period has passed — usually within 30 days of closure confirmation.

We retain data for the period required under applicable law after account closure. Once that period expires, your records are permanently deleted or anonymised so they cannot be traced back to you or your payment methods.

No. When you pay through UPI or PhonePe, only the transaction reference and settlement status reach our systems. Your UPI handle and PhonePe credentials remain with the respective payment provider and are never stored by us.

Log into your account and go to Privacy Settings. Toggle off non-essential cookies there. This will not affect your login session or access to your account — only optional analytics and performance cookies will be disabled.

How spin2x Handles Your Personal Data

Contact Us About Your Data

Browse How spin2x Safeguards Your Account Data

Encrypted Data Storage

Payment Data Minimisation

Cookie Management

Account Security Controls

Data Retention Schedule

Data Correction Requests

Your Common Privacy Questions

01 What personal data does spin2x collect when I open an account?

02 Does spin2x share my data with anyone outside the platform?

03 How can I request a copy of the data spin2x holds about me?

04 Can I ask spin2x to delete my personal data?

05 How long does spin2x keep my account data after I close my account?

06 Are my UPI and PhonePe payment details stored on spin2x servers?

07 How do I opt out of non-essential cookies on spin2x?

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